At ColorsLeaf, we take pride in delivering 100% natural and handmade food color powders. As our products are food-grade and perishable, we follow a strict return and refund policy to ensure quality and safety for all customers.
📦 Returns
We do not accept returns once the product is delivered, due to hygiene and safety reasons. Please make sure to review your order carefully before confirming.
🔁 Replacements
We offer free replacement only in the following cases:
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You received a wrong product
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The product was damaged during shipping
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The product is expired or defective upon delivery
To request a replacement, you must:
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Contact us within 48 hours of delivery
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Share unboxing photos or video clearly showing the issue
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Ensure the product is unused and in original packaging
💸 Refunds
Refunds are provided only:
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If the product is out of stock and cannot be shipped
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If the order is cancelled before dispatch
Refunds will be processed to your original payment method within 5–7 business days.
🛑 Order Cancellations
You may cancel your order within 12 hours of placing it, or before it is marked as “Shipped.” Once shipped, cancellations will not be accepted.